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People

/people, reached through search.

A person is a student, staff member or parent, synced in from your student information system or directory. People are not typed in and are not edited here; the source system owns them.

There is no People tab. The search box in the top bar is the way in. Type a name or a username, pick a person to open their profile, or press Enter for full results.

People from more than one source are de-duplicated, so somebody who exists in both your SIS and your directory appears once with both sets of detail.

Everything about a person in one place:

SectionShows
IdentityName, role or type, year level, username, student number
DevicesAssigned to them
LoansCurrently out
SubmissionsRepairs and their status
PurchasesWhat they have bought at the desk
Assistance requestsKiosk requests and their state
ChargesAny damage charges raised
ID cardA visual replica

The point of the page is that a student standing at the counter is one search away from their whole history, so the question “have we seen this before” has an answer.

Which fields are populated depends on your source system.

FieldFrom
External idThe source system’s own identifier
Name
Email
UsernameUsed at the kiosk when card entry is unavailable
TypeStudent or staff
Year levelStudents
Tutor or form groupDrives the tutor notification email
Card numberUsed by the card checker and the kiosk
ActiveLeavers stop appearing

A person marked inactive in your source system stops appearing after the next sync. Their records stay, so a repair they lodged in 2024 keeps its owner.

This is worth checking after your first sync. A source system that never deactivates leavers gives you a people list that grows forever.

Card numbers come from your SIS. Where somebody has a new or replacement card that is not on file yet, register it from the card checker.

If you run PaperCut, registering a card can write it through, so the card that identifies somebody at the desk is the same one that releases their printing.

Parents are people too, and they reach the parent portal to see their children’s records. The link between a parent and a child comes from your SIS.

Which means: if the parent portal shows the wrong children, or none, the fix is in the SIS rather than here.

PermissionAllows
client.viewSee people and their profiles
client.manageEdit person records, register cards